Changing your CBS All Access location helps you access region-specific shows and stay connected to your favorites while traveling. This guide explains how the process works, the limits you may face, and what to expect when you adjust your profile settings.
Whether you are moving to a new city or abroad, understanding how CBS All Access handles location changes ensures fewer interruptions and better viewing across devices.
| Profile | Current Location | Requested Location | Allowed Content |
|---|---|---|---|
| US Standard | United States | United States | Full catalog available |
| US Premium | United States | Canada | Limited catalog, may require VPN |
| International Student | United Kingdom | Germany | Catalog varies by licensing |
| Traveling User | United States | Japan | On-demand select titles only |
How CBS All Access Detects Location
IP Address and Device Settings
CBS All Access primarily uses your IP address to determine your geographic region and decide which content is available. Your device settings, including GPS on mobile devices, can also influence how the service presents local channels and recommendations.
Profile-Level Configuration
Each profile you create can carry its own location preference, which affects the lineup of shows you see. This configuration is stored on CBS servers and synced across your logged-in devices when you change location.
Managing Location in the App and Website
Web Browser Steps
To change location on the website, sign in, open your profile menu, select settings, and choose the region that matches where you want content to appear. Save changes and restart the app or browser for the update to take effect.
Mobile App Steps
In the CBS All Access app, tap your profile icon, open settings, pick location or region, and confirm your choice. The app may ask you to confirm your network type before applying the new area settings.
Content Availability and Licensing Rules
Regional Licensing Limitations
Not every show offered in the United States is available in other countries due to licensing agreements. When you change CBS All Access location, some programs may disappear from your library or shift to a different subscription tier.
Live Channel Restrictions
Local broadcast channels are often tied to your detected region. If you switch to an area where a station does not allow streaming, live channels and local news may be hidden or replaced with on-demand alternatives.
Troubleshooting Common Issues
Location Not Updating
If CBS All Access location does not change after adjusting settings, clear the app cache, sign out and back in, and verify your network connection. Persistent issues may require contacting support with your profile and device details.
Error Messages and Playback Problems
Error codes related to geography usually appear when the service detects a mismatch between your profile region and your network. Switching to a recommended server or using a supported network type often resolves these playback errors.
Traveling and International Viewing Tips
- Check the content catalog for your destination before you change location to avoid surprises.
- Confirm local network requirements and supported devices for the region you plan to visit.
- Keep your profile details current to receive accurate recommendations and channel guides.
- Use stable networks to reduce buffering and ensure smooth playback across multiple devices.
FAQ
Reader questions
Will changing my profile location affect my subscription cost?
Yes, pricing can vary by region due to taxes, fees, and licensing costs, so your monthly charge may update after you change location.
Can I watch live CBS channels after I change location?
Live channel access depends on local broadcast rights, so some stations may not stream in your new region even after the location update.
Does using a VPN help when I change CBS All Access location?
A VPN can mask your IP address, but the service may block known VPN traffic and restrict access if it conflicts with your profile location settings.
How often should I update my location if I travel frequently?
Update your CBS All Access location each time you arrive in a new country or region to align your viewing options with local availability.