Union Station serves as a major transit hub for regional and intercity rail, offering a mix of commuter lines, Amtrak services, and connecting transport. Understanding the train schedule helps you choose the right departure and avoid missed connections.
Below is a detailed summary of the station’s operations, including service areas, frequency, and key timing windows for your planning needs.
| Line | Terminal | Peak Frequency | First Train | Last Train |
|---|---|---|---|---|
| Metro North | Central Downtown | Every 15 min | 05:15 | 00:40 |
| Airport Express | International Airport | Every 20 min | 05:40 | 23:30 |
| Regional South | Harbor City | Every 30 min | 06:00 | 22:00 |
| Long Distance Intercity | Westpoint & Eastpoint | 4 direct services | 07:10 | 21:50 |
Route Map and Platform Assignments
Each service uses specific platforms at Union Station, and routes are displayed on the digital signage and printed maps near the concourse. Cross-platform transfers are available for overlapping lines during rush hours, reducing walking time.
Real-Time Delays and Service Alerts
Before you head out, check the station’s app or website for live delay information caused by weather, track maintenance, or signal issues. These alerts show estimated minutes of delay and suggest alternate departure times when available.
Connecting Transport and Accessibility
Union Station links with bus rapid transit, subway lines, and local shuttles, allowing seamless onward travel. Elevators, tactile paths, and staff assistance ensure the station is accessible for passengers with reduced mobility.
Key Takeaways for Commuters and Travelers
- Review the train schedule for your specific line and time of day to avoid surprises.
- Arrive at least 15 minutes early during peak hours to secure boarding and handle minor delays.
- Keep digital and printed confirmation of your ticket, especially for long-distance services.
- Monitor real-time alerts for platform changes or temporary suspensions.
- Use connecting shuttles and bike racks for last-mile travel beyond the station.
FAQ
Reader questions
How do I find my platform when trains arrive on different levels?
Follow the overhead signs to your line’s designated zone and check the platform column on the departure board; attendants are available near the main staircases during busy periods.
Can I use contactless payment for all services at Union Station?
Most regional and intercity services accept contactless bank cards and mobile wallets, but verify specific operators at the ticket windows or info kiosks if you use a specialized travel card.
What happens if I miss the last Metro North train from the station?
Night bus routes and a contracted rideshare program cover the gap; details are posted on the station’s website and announced via the public address system after service ends.
Are pets allowed in the waiting areas and on the trains?
Service animals are permitted throughout the station, while small pets in carriers may travel on select lines; fees and documentation rules vary by operator, so check in advance.