Gurnee Mall is a busy regional shopping destination in Lake County, Illinois, drawing families and value-focused shoppers with a mix of national chains and local favorites. The center features a diverse selection of stores, flexible payment options, and accessible layouts that support both quick trips and full afternoon outings.
As anchor updates and new brand launches continue to reshape the mall, keeping track of current retailers, hours, and amenities helps visitors plan smarter trips and maximize their time inside. This overview highlights the most relevant details for everyday visitors and first-time guests.
| Store Name | Category | Location in Mall | Current Hours | Special Features |
|---|---|---|---|---|
| JCPenney | Department Store | Main Level, Center Court | Mon–Sat 10am–9pm, Sun 11am–7pm | Early Access Sales, Student Discounts |
| Target | General Merchandise | North Wing, Near Parking Lot 1 | Mon–Sun 8am–10pm | Drive Up, Pharmacy, Starbucks Inside |
| Macy's | Apparel & Home | South Wing, Upper Level | Mon–Sat 10am–8pm, Sun 11am–6pm | Personal Shopping, BOPIS Available |
| Best Buy | Electronics | East Entrance | Mon–Sat 10am–9pm, Sun 11am–7pm | Tech Installation, Geek Squad Kiosk |
| Jewel-Osco | Grocery | Lower Level, Southeast Corner | Mon–Sun 6am–11pm | Pharmacy, Optical Center, Online Grocery |
Current Store Directory and Availability
The active store lineup at Gurnee Mall reflects a blend of long-standing anchors and newer specialty brands. Knowing which major retailers are open and where they sit inside the mall supports efficient navigation and planned shopping routes, especially during seasonal promotions.
Each anchor store offers unique services, from extended hours to in-store pickup lockers and customer service desks. Being aware of these differences helps shoppers choose the best locations based on their specific needs and time constraints.
Department Store Options and Services
Traditional department stores remain a core component of the Gurnee Mall portfolio, providing broad assortments of apparel, home goods, and seasonal items. JCPenney and Macy's serve as primary anchors, shaping traffic patterns and in-mall navigation.
Apparel and Return Policies
These anchors typically offer standard return windows, price adjustments within a set period, and dedicated fitting rooms. Shoppers should check each retailer's tag for specific policy details and whether items are final sale.
Entertainment and Specialty Venues
Beyond shopping, entertainment venues add variety and draw repeat visitors to Gurnee Mall. Options often include dining complexes, seasonal attractions, and casual recreational spaces near the main corridors.
Dining Layout and Accessibility
The food court and standalone restaurants are distributed across multiple levels to reduce congestion. Clear signage, elevator access, and family-friendly seating make these areas suitable for guests with diverse mobility needs.
Grocery, Pharmacy, and Daily Needs
Grocery anchors and pharmacy services provide practical, everyday convenience within the mall environment. Extended operating hours and online order options make it easier to handle routine errands without separate trips to stand-alone stores.
Pharmacy Hours and Services
In-store pharmacies usually align with mall hours but may close earlier or offer limited prescription pickup on Sundays. Drive-up windows and home delivery of prescriptions enhance accessibility for busy shoppers.
Visitor Tips and Planning Recommendations
- Check individual store hours online before visiting, as holiday and seasonal schedules may change.
- Park near anchor stores to minimize walking time and plan routes based on your priority retailers.
- Use in-mall directories and digital kiosks to locate services, pharmacies, and dining options quickly.
- Time your visit for weekday mornings if you prefer smaller crowds and faster checkout at popular shops.
- Look for shared coupons and mall-wide promotions that apply across multiple stores to maximize savings.
FAQ
Reader questions
Which stores are open on Sundays at Gurnee Mall?
Most major anchors such as JCPenney and Macy's operate Sunday hours from 11am to 6pm, while Target remains open until 10pm. Some smaller specialty shops may close earlier or vary by season.
Can I pick up online orders at Gurnee Mall stores today?
Yes, retailers including Target, Macy's, and Best Buy typically support same-day or scheduled BOPIS. Check the retailer's app or website for in-store availability and pickup lockers.
Where can I find customer service or return assistance at the mall?
Dedicated customer service desks are located near center court for JCPenney and adjacent to the main entrance for Macy's. Target also has support stations near the guest services area.
Are there stroller and family restroom facilities inside the mall?
Gurnee Mall provides family restrooms and ample stroller-friendly pathways, especially around the main anchors, the food court, and the central staircase landings.