The Southwest TV app delivers live and on demand channels from the Southwest Airlines entertainment network directly to mobile devices. Passengers can stream movies, TV shows, and original clips while in the air or on the ground.
This guide outlines core capabilities, device compatibility, and usage tips so travelers can make the most of their inflight entertainment experience.
| App Feature | Description | Availability | Notes |
|---|---|---|---|
| Live TV Channels | Stream selected live broadcasts and news | In flight and on ground | Requires stable connection |
| On Demand Library | Movies, series, and original content | Primarily in flight | Free with ticket |
| Download for Offline | Save shows before departure | Mobile devices only | Limited storage per device |
| Parental Controls | Restrict mature content | Enabled in settings | PIN protected |
| Multi Device Support | Install on phones and tablets | Select regions | One account per device |
Getting Started with Southwest TV App
Before boarding, travelers can download the Southwest TV app from the App Store or Google Play. Creating a Southwest account links ticket details to entertainment access.
In flight, connect to the aircraft WiFi and open the app to begin streaming. On ground, selected on demand titles remain accessible for a limited window.
Supported Devices
The app runs on smartphones and tablets meeting the latest operating system requirements. Older devices may experience reduced performance or limited catalog access.
Content Library and Navigation
The Southwest TV app organizes content into categories such as movies, series, kids, and originals. A search bar and curated rows help passengers find titles quickly.
Each title displays runtime, rating, and subtitle options. Users can continue playback across devices when supported.
Personalization
Watchlists and viewing history make it easier to pick up shows later. Temporary bookmarks are useful for short flights.
Offline Download and Data Management
Downloading titles before takeoff ensures entertainment without using limited bandwidth. Storage limits apply, and downloads expire based on airline policy.
Travelers can manage data usage by choosing standard definition and turning off automatic downloads. Keeping the app updated improves stability and security.
Data Saver Tips
Lower video quality, disable background refresh, and connect to WiFi only when necessary to preserve device battery and data plans.
Troubleshooting and Support
Common issues include login errors, buffering, and app crashes. Restarting the device, checking for updates, and reconnecting to WiFi often resolves these.
For persistent problems, passengers can contact Southwest support through official channels. Detailed help articles are available within the app and on the airline website.
Error Messages
Understanding specific error codes helps technical support diagnose issues faster. Screenshots and error descriptions speed up resolution.
Optimizing Your Inflight Entertainment
Strategic setup enhances reliability and viewing comfort during every segment.
- Download key titles 24 hours before departure on stable WiFi.
- Test audio and subtitles before takeoff to avoid delays.
- Keep the app and device operating system up to date.
- Carry a portable charger and select energy saver settings.
- Use headphones with an appropriate adapter for seat jacks.
FAQ
Reader questions
Can I install the Southwest TV app without a flight booked?
Yes, you can download the app anytime, but many titles are restricted to passengers with a valid ticket and active flight segment.
What happens to my downloads if my flight is delayed?
Downloaded content remains available based on the license window, which typically aligns with the original departure time shown at booking.
Does streaming drain my phone battery faster than watching on the seatback screen?
Streaming over WiFi uses more battery than the seatback display, especially at higher brightness and video quality settings.
Can I share my login with family members sitting in different seats?
Concurrent streams are limited per account, and sharing credentials across devices may violate usage policies, so use separate logins.