Shawnee Mission Hospital serves communities across the Kansas City area with emergency care, specialty clinics, and inpatient services. When you need quick support, the Shawnee Mission Hospital phone number connects you to staff who can guide you to the right level of care.
This article highlights practical details, department contacts, and what to expect when you reach out by phone.
| Department | Main Shawnee Mission Hospital Phone Number | Best For | Hours |
|---|---|---|---|
| Emergency Department | 913-676-8000 | Life threatening conditions | 24 hours |
| Main Hospital Line | 913-676-8000 | General information, room status | 24 hours |
| Physician Referral | 913-676-6363 | Finding a primary care or specialty provider | Mon-Fri 8:00-18:00 |
| Scheduling | 913-676-6000 | Appointments for imaging, therapy, outpatient services | Mon-Fri 7:00-19:00 |
| Billing & Payments | 800-350-2267 | Explanation of benefits, payment plans | Mon-Fri 8:00-17:00 |
Emergency Department Contact and Triage
The Shawnee Mission Hospital phone number for the Emergency Department is 913-676-8000, available around the clock for urgent situations. Clinicians use standard triage protocols to prioritize care based on severity rather than order of arrival.
Calling 911 is recommended for chest pain, severe breathing difficulty, loss of consciousness, or sudden neurological changes. For less urgent concerns, urgent care or telehealth options may provide faster evaluation.
Outpatient Scheduling and Referral Process
How to Schedule an Appointment
To schedule imaging, therapy, or clinic visits, use the Shawnee Mission Hospital phone number for Scheduling at 913-676-6000 during extended weekday hours. Many outpatient services also allow online booking through the hospital website, with same-day availability for select services.
Physician Referral Support
For a primary care or specialty referral, call the physician referral line at 913-676-6363. Representatives can match you with a provider based on specialty, location, and insurance, helping streamline the transition to care.
Location, Directions, and Campus Services
Clear signage and multiple access points make Shawnee Mission Hospital easy to reach from major highways in the Kansas City region. Patient advocates at the main number can help coordinate transportation and explain visitor policies.
Onsite services include pharmacies, cafeterias, and designated parking areas for patients and families. Valet services may be available during peak hours, with accessible drop zones close to the main entrance.
Billing, Insurance, and Financial Assistance
For billing questions, the dedicated phone line is 800-350-2267, with representatives available Monday through Friday to review charges and insurance details. Payment plans and financial assistance applications are discussed confidentially over the phone or in person.
Before nonemergency visits or procedures, confirm coverage with your insurer using the member services number on the back of your insurance card. This step helps reduce unexpected costs and claim denials.
Key Takeaways for Contacting Shawnee Mission Hospital
- Use 913-676-8000 for the Emergency Department and main hospital inquiries 24 hours a day.
- Call 913-676-6363 for physician referrals and appointment support for primary and specialty care.
- Schedule outpatient visits and therapy by contacting 913-676-6000 during extended weekday hours.
- Address billing and insurance questions by calling 800-350-2267 on weekdays for confidential assistance.
- Keep insurance and member service numbers accessible to streamline admissions and reduce unexpected costs.
FAQ
Reader questions
What number should I call for a medical emergency at Shawnee Mission Hospital?
Call 913-676-8000 or 911 for life threatening situations such as chest pain, difficulty breathing, or severe trauma.
How can I schedule an outpatient appointment at Shawnee Mission Hospital?
Contact the Scheduling line at 913-676-6000 on weekdays or use the hospital website for online appointment requests.
I need a physician referral. Which Shawnee Mission Hospital phone number should I use?
Call the physician referral line at 913-676-6363 to get matched with a primary care or specialty provider.
Can I review or dispute a bill by phone, and what hours are available for billing support?
Yes, call the billing support line at 800-350-2267 during weekday hours for assistance with statements, payment plans, and insurance verification.