ProHealth Care Sussex delivers personalized primary and specialist care to residents across West and East Sussex. The network focuses on coordinated services, modern facilities, and digital tools that help patients manage long-term conditions close to home.
From routine checks to complex chronic disease management, ProHealth Care Sussex emphasizes prevention, clear communication, and rapid access to diagnostics. This structure helps general practices, community teams, and hospitals work together around each person’s needs.
| Service Type | What It Covers | Typical Provider | Digital Access |
|---|---|---|---|
| General Practice | Annual reviews, minor illness, vaccinations, referrals | Local GP practices | Online appointment booking, repeat prescriptions |
| Community Nursing | Wound care, injections, palliative support, home visits | District nurses and specialist teams | Phone and app check-ins, shared care plans |
| Diagnostics | Blood tests, imaging, ECG, pulmonary function | Hospitals and local diagnostic centres | Results via patient portal, SMS reminders |
| Therapies | Physiotherapy, occupational therapy, speech and language | NHS and private therapists | Remote exercise programmes, video assessments |
| Mental Health | Counselling, CBT, crisis support, group sessions | Improving Access to Psychological Therapies (IAPT) | Online screening, guided self-help, chat support |
Preventive Care and Early Detection in Sussex
Health Checks and Risk Assessment
ProHealth Care Sussex encourages adults to receive regular health checks that monitor blood pressure, cholesterol, and blood sugar. Risk assessments help identify stroke, heart disease, and diabetes before serious symptoms appear.
Cancer Screening and Immunisation
Local services align with national programmes, inviting eligible residents for breast, bowel, and cervical screening. Seasonal flu and respiratory vaccinations are also offered to older adults and clinical risk groups.
Chronic Disease Management and Long-Term Conditions
Asthma, COPD, and Heart Disease
Care plans include inhaler technique reviews, inhaler prescriptions, and remote monitoring. Patients receive guidance on smoke reduction, vaccinations, and when to escalate care.
Diabetes and Hypertension Support
Structured education courses, annual foot and eye checks, and home blood pressure monitoring are coordinated by practice nurses and specialist teams. Digital tools help track readings and medication adherence.
Accessing Services and Specialist Referrals
From GP to Hospital Pathways
Sussex Community Hospital and East Sussex Hospital provide shared care agreements, allowing consultants to oversee treatment while GPs manage day-to-day therapy. Fast-track referral pathways target suspected cancer and urgent cardiac issues.
Outpatient Appointments and Diagnostics
Appointments are scheduled across multiple sites, with transport and mobility support where needed. Diagnostic hubs consolidate blood tests, imaging, and physiotherapy to reduce travel times.
Patient Experience and Quality Standards
CQC Ratings and Patient Feedback
Providers undergo regular Care Quality Commission inspections, and results are published alongside patient surveys. Continuous quality improvement initiatives focus on wait times, communication, and care continuity.
Equality, Language Support, and Accessibility
Interpreters, translated leaflets, and accessible formats ensure that people with limited English or disabilities can navigate services. Reasonable adjustments are embedded across reception, clinical rooms, and digital platforms.
Getting Started with ProHealth Care Sussex
- Find your nearest registered practice on the NHS West Sussex or East Sussex website
- Complete online registration or request a GMS1 form if moving into the area
- Book a new-patient health check to establish baseline measurements and risk scores
- Set up digital access to your summary care record and appointment reminders
- Ask about chronic disease programmes, community nursing, and local therapy services
- Keep vaccination and screening invitations up to date to maintain coverage
- Use out-of-hours numbers and crisis pathways for urgent mental or physical health needs
FAQ
Reader questions
How do I register with ProHealth Care Sussex if I recently moved to the area?
Contact your nearest registered practice in West or East Sussex, provide proof of address and identification, and complete a GMS1 form. Once accepted, you can book an induction appointment to review your records and care plan.
Can I refer myself to therapy services without seeing a GP first?
Yes, in many parts of Sussex you can self-refer to physiotherapy, mental health services, and some community teams via an online portal or phone line. Your GP can still support and coordinate ongoing care.
What should I do if my repeat prescription is not ready on the expected date?
Check your patient portal or contact the practice pharmacy at least 48 hours before your collection date. If delays are due to supply issues, the pharmacy or GP can offer alternative options or temporary prescriptions where clinically safe.
How can I access urgent mental health support outside office hours?
Call the local NHS mental health crisis line, available 24/7, or visit the nearest Sussex A&E department if you are in immediate danger. Your GP can also arrange urgent specialist review or signpost to crisis home treatment teams.