Pih Health Good Samaritan Hospital serves as a vital community resource, combining clinical excellence with a mission centered on compassion and accessibility. Located in a dense urban setting, the hospital delivers acute, emergency, and preventive care to diverse patients, prioritizing safety and patient dignity.
Through coordinated teams of clinicians, behavioral health specialists, and social workers, the facility strengthens local health resilience while aligning with value-based care goals that keep residents healthier over time.
| Facility Name | Service Area | Ownership Type | Key Mission Focus | Primary Payment Sources |
|---|---|---|---|---|
| Pih Health Good Samaritan Hospital | Los Angeles County | Nonprofit | Community Benefit & Access | Medi-Cal, Medicare, Private Insurance |
| Address | 1201 N Lake Ave, Pasadena, CA | Acute Care Bed Facility | Outpatient & Inpatient Services | Self-Pay / Charity Care |
| Emergency Department | Level III Trauma Center | Key Specialties | Cardiology, Orthopedics, Obstetrics | Community Health Programs |
| Language Access | Multi-Language Staff | Care Model | Patient-Centered Medical Home | Community Health Workers |
Emergency Services and Rapid Response
24/7 Emergency Department Capabilities
The Emergency Department at Pih Health Good Samaritan Hospital operates around the clock, equipped to handle everything from minor injuries to life-threatening conditions. Board-certified emergency physicians, registered nurses, and advanced practitioners maintain strict clinical protocols to ensure timely assessments and safe transitions into inpatient care when necessary.
Trauma and Critical Care Coordination
As a designated Level III Trauma Center, the hospital activates a multidisciplinary team for severe trauma cases, streamlining radiology, surgery, and intensive care resources. This coordinated approach reduces door-to-treatment intervals and supports better clinical outcomes for high-acuity patients in the region.
Primary Care and Preventive Health Programs
Outpatient Clinics and Chronic Disease Management
Primary care teams focus on preventive screenings, vaccinations, and management of chronic illnesses such as diabetes, hypertension, and asthma. Regular patient education sessions encourage self-management skills and help reduce avoidable hospitalizations within the surrounding neighborhoods.
Community Outreach and Health Fairs
The hospital partners with local organizations to host health fairs, free screenings, and vaccination drives, especially in underserved areas. These initiatives connect residents with care early, fostering trust and improving longitudinal health tracking across the community served by Pih Health Good Samaritan Hospital.
Specialized Services and Clinical Departments
Cardiology, Orthopedics, and Maternity Services
Specialty departments deliver comprehensive care in cardiology, orthopedics, obstetrics, and gynecology, supported by on-site diagnostics and surgical suites. Dedicated care pathways for joint replacement and maternity ensure consistent, evidence-based treatment and smoother recovery experiences for patients.
Behavioral Health and Substance Use Support
Pih Health Good Samaritan Hospital integrates behavioral health services within primary care and provides intensive outpatient programs for substance use disorders. Collaborative care models enable early identification of mental health needs and seamless referrals to counseling, crisis intervention, and long-term recovery resources.
Operational Excellence and Patient Safety
Quality Metrics and Accreditation Standards
The hospital adheres to rigorous standards set by regulatory and accreditation bodies, implementing data-driven quality improvement projects. Key performance indicators related to readmissions, patient satisfaction, and clinical outcomes are regularly reviewed to drive safer, more efficient care delivery.
Environmental Services and Facility Protocols
Robust infection control measures, including cleaning protocols and staff training, help maintain a safe clinical environment. Modern facility standards support both patient healing and staff well-being, reinforcing the hospital’s commitment to operational excellence and community trust.
Community Engagement and Long-Term Health Impact
- Partner with local schools and clinics to expand preventive care and early intervention.
- Track population health metrics to guide resource allocation and program development.
- Invest in staff training focused on cultural competence and trauma-informed care.
- Leverage data to reduce readmissions and improve chronic disease outcomes.
- Maintain transparent communication with community stakeholders on service enhancements.
FAQ
Reader questions
What services does Pih Health Good Samaritan Hospital offer in emergencies?
The Emergency Department provides 24/7 acute care for trauma, cardiac events, stroke, and severe illness, backed by a Level III Trauma Team and rapid diagnostic services.
Does the hospital accept Medi-Cal and Medicare, and how is billing handled?
Yes, the hospital accepts Medi-Cal, Medicare, and most private insurances; billing coordinators help verify coverage and outline potential charity care options for eligible patients.
Can I schedule outpatient surgeries or specialty appointments directly?
Appointments for outpatient surgeries and specialty clinics typically require a referral from a primary care provider, though some services may offer self-referral options depending on the specialty.
What language assistance and community programs are available?
The hospital offers multilingual staff and interpreters, plus community health workers, wellness workshops, and outreach programs designed to improve access and health literacy in local neighborhoods.