Public Safety Power Shutoff (PSPS) events from PG&E are emergency measures designed to reduce wildfire risk when extreme weather and dry conditions threaten the electric grid. These targeted outages can affect thousands of customers and are part of a broader utility strategy to protect communities and infrastructure.
Below is a structured overview of key aspects, followed by deeper sections on planning, impacts, technology, and customer guidance to help you understand what to expect during a PG&E power shutoff.
| Shutoff Type | Trigger Conditions | Notification Lead Time | Typical Duration |
|---|---|---|---|
| Weather PSPS | High wind, low humidity, red flag warnings | 1–3 days, sometimes shorter | 6–24 hours, sometimes longer |
| Public Safety Assessment | Fire incident nearby, confirmed hazards | Same day or immediate | Until hazard is cleared |
| Planned Outage | Maintenance, upgrades, inspections | At least 48 hours | Few hours to full day |
| Hardening Buildout | Grid improvement projects, undergrounding | Scheduled and advertised | Short, targeted interruptions |
Pre-Shutoff Preparation For Customers
Preparation reduces stress and risk during a potential PG&E power shutoff. Customers are encouraged to plan for communications, medical needs, food safety, and alternative shelter if necessary.
Updating contact details in your PG&E account ensures you receive alerts via text, email, or automated calls. Familiarize yourself with different alert types, such as Safety Alerts and Outage Notifications, which are sent through the MyTime app and email.
Assembling an Emergency Kit
Keep essentials on hand to maintain comfort and safety for at least 24–48 hours. Recommended items include flashlights, extra batteries, a battery-powered radio, phone chargers, water, nonperishable food, a first-aid kit, and any necessary medications.
Medical and Mobility Considerations
If you rely on powered medical equipment, arrange a backup plan such as a portable battery pack, an alternate location, or a generator. Notify your provider early if you depend at home on electricity for critical care.
During a PG&E Power Shutoff
When a PSPS event is active, treat all downed lines as energized and hazardous. Avoid unnecessary travel, keep refrigerator and freezer doors closed, and monitor battery levels on phones and medical devices.
Check in with neighbors, especially those who are older or have access or mobility needs. Use flashlights instead of candles, and conserve your phone battery to stay reachable and informed.
Communication and Alerts
PG&E uses multiple channels to notify customers, including text messages, emails, automated calls, and updates on the MyTime app. Make sure your preferred contact method is current and verified.
During extended events, PG&E provides regular status updates via these channels. If you experience unexpected power or safety issues, report them through official PG&E support channels using your account or app.
Community and Infrastructure Impacts
Extended power shutoffs can affect traffic signals, grocery stores, small businesses, and public services. Communities may open cooling or warming centers, and local governments often coordinate with utilities and emergency services.
Prepared neighborhoods can share information and resources. Consider joining local outreach efforts to support vulnerable residents and stay aligned with municipal guidance on safety and recovery.
Key Takeaways and Recommendations
- Stay informed by keeping your contact info current in your PG&E account and MyTime profile.
- Build a readily accessible emergency kit with water, food, batteries, chargers, and medications.
- Plan for medical and mobility needs long before a shutoff is announced.
- Check on neighbors and community resources to support the most vulnerable during extended outages.
- Follow official PG&E alerts and avoid unnecessary travel during active events.
FAQ
Reader questions
How will I know if my power is about to be shut off?
PG&E will notify you via text, email, automated call, and the MyTime app if your area is scheduled for a Public Safety Power Shutoff, including the timing and any updates during the event.
What should I do if I rely on electricity for medical equipment?
Register with PG&E’s Medical Baseline Program, keep backup power options ready, and arrange an alternative location or support plan if you cannot manage an extended outage safely.
Can I travel during a power shutoff?
Limit unnecessary travel during a shutoff, as traffic signals may be offline, roads could be affected by weather, and public services may be disrupted or delayed.
How long can a power shutoff last?
Duration varies from a few hours to multiple days, depending on weather conditions, incident response, and grid inspections; PG&E provides updates until power is restored safely.