The Maryland Department of Health & Mental Hygiene oversees public health, behavioral health, and long term care across the state. This agency coordinates disease response, licensing, and community services while aligning policy with the latest health data and federal guidance.
Through integrated programs, the department manages Medicaid, responds to outbreaks, and supports mental health and substance use treatment. Its work directly impacts providers, policymakers, and residents seeking timely, high quality care.
| Program | Primary Goal | Managed Population | Key Partner |
|---|---|---|---|
| Medicaid & CHIP | Expand affordable coverage and access | Low income children, adults, seniors, people with disabilities | Centers for Medicare & Medicaid Services |
| Behavioral Health Administration | Improve access to mental health and substance use services | Adults, youth, veterans, people with co occurring conditions | Local behavioral health authorities |
| Population Health & Prevention | Reduce disease burden through prevention and data driven strategies | General public, high risk communities, healthcare providers | County health departments |
| Long Term Services & Supports | Support aging in place and community based care | Older adults, people with disabilities, family caregivers | Aging and Long Term Care facilities |
Behavioral Health Administration and Service Delivery
Core Functions and Programs
The Behavioral Health Administration within the Maryland Department of Health & Mental Hygiene leads statewide planning, funding, and oversight of mental health and substance use services. It manages provider networks, crisis response, and parity enforcement to ensure timely access and quality care.
Integration with Primary Care and Public Health
Integration initiatives embed behavioral health clinicians in primary care and community settings, improving identification and early intervention. Collaboration with public health supports coordinated responses during emergencies, such as trauma and disaster related behavioral health needs.
Medicaid Policy, Eligibility, and Operations
Eligibility, Enrollment, and Renewals
Maryland uses its federally approved Medicaid plan to set eligibility standards, benefits, and payment policies. Residents can enroll through the Maryland Health Connection, with streamlined renewals and clear documentation requirements to reduce coverage gaps.
Managed Care and Provider Contracts
Managed care organizations deliver Medicaid services under capitation and quality incentives, with contracts that emphasize access, member experience, and outcome measures. The department monitors performance, addresses grievances, and encourages innovation in care coordination.
Public Health Preparedness, Data, and Response
Disease Surveillance and Emergency Response
The department monitors notifiable diseases, oversees vaccination campaigns, and coordinates with local health departments during outbreaks. Real time data dashboards and communication plans help protect vulnerable populations during public health emergencies.
Environmental, Occupational, and Community Health
Programs address food safety, water quality, environmental hazards, and workplace health standards. Community health workers and outreach teams collaborate with neighborhoods to build trust and improve health literacy in targeted areas.
Long Term Services, Aging, and Disability Support
Community Based Services and Waivers
Home and community based waivers enable older adults and people with disabilities to receive care at home rather than in institutions. The department manages eligibility, provider capacity, and quality monitoring across these targeted programs.
Ombudsman and Resident Rights
Long term care facilities receive oversight from ombudsmen who investigate complaints, educate residents on rights, and work with facilities to resolve issues. The focus is on safety, dignity, and transparent complaint processes for families and advocates.
Key Services, Eligibility, and Next Steps with the Maryland Department of Health & Mental Hygiene
- Use the Maryland Health Connection to check eligibility, apply for or renew Medicaid coverage
- Contact your local behavioral health authority for crisis services, outpatient care, and substance use treatment
- Reach the ombudsman program for long term care concerns and to understand resident rights
- Review public health dashboards for local disease trends and vaccination or testing guidance
- Work with community health workers to navigate services, complete applications, and connect with needed resources
FAQ
Reader questions
How do I apply for Medicaid or renew my coverage in Maryland?
You can apply or renew through the Maryland Health Connection website, by phone, or in person at community assisters. The department verifies eligibility based on income, household size, and other factors, and notifies you of your coverage status and effective date.
What should I do during a behavioral health crisis in Maryland?
Contact the local behavioral health authority or call the statewide crisis hotline for immediate support. Mobile crisis teams can respond to urgent situations, and emergency departments provide stabilization when necessary, with follow up care coordinated by the department.
How does the department protect my personal health information?
Privacy and security policies align with state and federal laws, including strict rules on who can access records and how data is shared. The department audits systems, trains staff, and investigates breaches to safeguard your health information.
How can I report concerns about a long term care facility in Maryland?
File a complaint through the ombudsman program or directly with the department, providing details about the facility, dates, and staff involved. Investigations may result in facility visits, corrective plans, and, when needed, enforcement actions to protect residents.