When you need tickets for a major performance in Philadelphia, the Kimmel Center Box Office phone number is the fastest way to secure seats. Calling directly helps you check availability, ask about seating, and confirm payment options.
This guide provides accurate contact details, policies, and practical steps to make your experience smooth and stress free.
| Contact Method | Phone Number | Best For | Hours |
|---|---|---|---|
| Box Office | 215-893-1900 | In-person tickets, will call, group sales | Monday–Friday 10:00–18:00 |
| Customer Service | 215-893-1900 | Event questions, accessibility, order issues | Monday–Sunday 10:00–20:00 |
| Will Call Pickup | 215-893-1900 | ID required, order number helpful||
| Group Sales | 215-893-1926 | Ten or more tickets, discounted rates | Monday–Friday 10:00–17:00 |
Kimmel Center Box Office Phone Number Details
The main box office phone line routes you to a live representative who can assist with event specific details. Staff handle seating questions, pricing, and special instructions for first time callers.
Using the correct extension for group sales or will call saves time and reduces wait times for everyone. Always have your event name and order number ready when you call.
Hours Of Operation And Wait Times
Office hours vary by event schedule, with longer hours during high demand periods. Peak times include weekday lunch and evenings before popular concerts or shows.
Calling early in the day or mid week often results in quicker assistance. If the line is busy, consider using the online contact form or visiting in person during stated hours.
Ticket Pickup And Will Call Process
Will call services at the Kimmel Center use the same main number, and agents guide you through identity verification and payment steps. Bring a government ID and the confirmation email for a fast pickup.
If you cannot attend, review the cancellation and transfer rules early, since policies differ by event and vendor requirements may apply.
Accessibility Accommodations And Special Requests
Seating for wheelchair users, companions, and assisted listening devices is limited, so request these options as early as possible. The box office staff can reserve suitable locations when you provide detailed requirements.
For sign language interpreters or other services, mention needs at the time of booking and confirm again before the event date.
Key Takeaways For Contacting The Kimmel Center Box Office
- Call 215-893-1900 for general box office and customer service needs.
- Use 215-893-1926 for group sales of ten or more tickets.
- Verify hours before holiday or event dates, as they may change.
- Have your event name, order number, and ID ready when calling.
- Arrive early for will call pickup to complete transactions smoothly.
- Request accessibility accommodations as early as possible.
- Review event specific ticket policies to avoid surprises at the door.
FAQ
Reader questions
What is the Kimmel Center box office phone number for tickets and questions?
215-893-1900 connects you to the box office and customer service for event information and support.
Can I pick up tickets at the Kimmel Center on the day of the event?
Yes, if tickets are available, you can pick up at will call during box office hours, but arrive early and bring ID.
How do I reach group sales for large bookings at the Kimmel Center?
Call 215-893-1926 Monday through Friday for group rates, seating options, and reservation details for ten or more people.
What should I do if my tickets were not honored or the order is incorrect?
Contact customer service at 215-893-1900 with your confirmation number and details so they can investigate and resolve the issue quickly.