DePaul Health Center delivers comprehensive primary and preventive care to patients in North St. Louis County. The center emphasizes accessible scheduling, integrated services, and a patient-centered approach that aligns with community needs.
From chronic disease management to behavioral health support, DePaul Health Center coordinates care across disciplines to improve continuity and outcomes for each patient.
| Service Type | Description | Eligibility | Cost Information |
|---|---|---|---|
| Primary Care | Routine visits, preventive care, and management of common conditions | Uninsured, underinsured, and Medicaid patients | Sliding fee based on income; acceptance of public programs |
| Behavioral Health | Counseling, medication management, and co-located mental health services | Adults and adolescents, with referral when needed | May be covered by insurance or offered on a sliding scale |
| Chronic Disease Care | Diabetes, hypertension, and asthma monitoring with care plans | Patients with ongoing conditions, including Medicaid enrollees | No-cost preventive services; fees for additional testing or procedures |
| Pharmacy & Referrals | Script assistance, specialty referrals, and care coordination | All registered patients | May include copayments depending on coverage and income |
Accessing Care at DePaul Health Center
Appointment Scheduling and Hours
Patients can schedule appointments by phone or through the patient portal, with extended hours offered on certain days to support working families. Online tools help confirm insurance acceptance and estimate potential costs before the visit.
Location, Transportation, and Hours
The center is positioned to reduce barriers, with clear signage, nearby public transit options, and coordinated transportation resources when available. Staff provide guidance on parking and entry procedures to streamline the patient experience.
Comprehensive Services at DePaul Health Center
Primary and Preventive Care
Services include routine checkups, immunizations, screenings, and care plans tailored to chronic conditions. Providers emphasize early detection and health maintenance to reduce the need for more intensive interventions later.
Integrated Behavioral Health Support
Behavioral health clinicians work alongside primary care teams to address anxiety, depression, and stress-related conditions. Collaborative care models help coordinate mental health treatment with ongoing medical needs.
Quality, Safety, and Patient Experience
Clinical Standards and Compliance
DePaul Health Center follows evidence-based guidelines, maintains electronic health records, and tracks clinical metrics to support continuous improvement. Staff training and protocols align with regional standards to promote safe, high-quality care.
Patient Feedback and Satisfaction
Patients frequently note respectful communication, shorter wait times, and convenient access to care as strengths of their experience. Surveys and feedback mechanisms allow the center to refine services and respond to emerging needs.
Getting Started with DePaul Health Center
- Complete the registration form and provide proof of identity and income
- Schedule an initial appointment by phone or through the patient portal
Confirm insurance acceptance and payment options Attend your visit and review your care plan with the provider Use patient portal tools to message your care team and manage appointments Access community resources for transportation, pharmacy support, and follow-up care
FAQ
Reader questions
How do I qualify for sliding fee scale services at DePaul Health Center?
Eligibility for the sliding fee scale is based on household income, family size, and proof of residency. You can submit income documentation during enrollment to determine your applicable rate.
Does DePaul Health Center accept Medicaid and Medicare?
Yes, the center accepts both Medicaid and Medicare. Verification of coverage is completed at registration, and billing staff assist with any questions related to benefits and copayments.
What should I bring to my first appointment at DePaul Health Center?
Bring a valid photo ID, proof of income, current insurance cards, a list of medications, and any relevant medical records. Arriving early allows time for check-in and ensures a smoother visit.
Can I request a behavioral health appointment the same day?
Same-day behavioral health appointments may be available based on provider schedule and clinical need. Call the center early in the day to request urgent coordination with the behavioral health team.