The city of Long Beach delivers a modern utility portfolio designed to support coastal growth and climate resilience. Residents and businesses rely on integrated water, energy, and wastewater services that align with state sustainability goals.
This overview highlights how Long Beach utilities balance reliability, affordability, and environmental responsibility. The structured details below help stakeholders compare options and understand key operational metrics at a glance.
| Utility Type | Provider | Service Area | Typical Monthly Cost (Residential) |
|---|---|---|---|
| Water & Sewer | City of Long Beach Public Works | Long Beach city limits | $70–$90 |
| Electricity | Los Angeles Department of Water and Power (LADWP) | Long Beach (most zones) | $120–$160 |
| Natural Gas | Southern California Gas Company (SoCalGas) | Long Beach | $45–$70 |
| Storm Drain & Flood Control | City of Long Beach Public Works | Long Beach city limits | Included in property tax |
Water Conservation and Infrastructure Upgrades
Leak Detection and Smart Metering
The city of Long Beach uses advanced leak detection systems and smart water meters to reduce non-revenue water. These tools help respond to main breaks faster and provide usage data directly to customers online.
Drought Preparedness and Recycled Water
Long Beach utilities emphasize drought preparedness through tiered pricing, outdoor watering limits, and expanded recycled water for irrigation. Infrastructure upgrades support water quality standards and long-term supply stability.
Electric Service Reliability and Clean Energy Initiatives
Grid Hardening and Storm Response
Long Beach partners with LADWP on grid hardening projects, including undergrounding lines in high-risk corridors and deploying rapid storm response crews. These efforts aim to reduce outages and improve public safety during severe weather.
Renewable Integration and Electrification
The city pursues clean energy goals by integrating solar programs, supporting electric vehicle charging, and advancing building electrification. Long Beach utilities coordinate with regional plans to increase renewable portfolio percentage steadily.
Wastewater Management and Flood Prevention
Pump Station Modernization
Long Beach invests in pump station modernization and pipe rehabilitation to protect low-lying neighborhoods from flooding. Real-time monitoring and maintenance scheduling help prevent overflow events during heavy rain.
Green Infrastructure and Coastal Resilience
Green infrastructure projects, such as bioswales and permeable pavements, complement traditional drainage in Long Beach. These strategies enhance coastal resilience by managing runoff and reducing pressure on aging systems.
Billing, Customer Service, and Account Management
Payment Options and Assistance Programs
Customers can pay city of Long Beach utilities online, by phone, or through automated kiosks, with budget billing available for consistent monthly amounts. Discount programs and bill arrearage assistance support qualifying households during financial hardship.
Key Actions for Residents and Businesses
- Review monthly usage via the online portal to identify trends and potential savings.
- Enroll in budget billing to smooth seasonal cost variations.
- Check eligibility for low-income assistance and rate discount programs.
- Report leaks and service issues promptly to avoid larger problems.
- Explore rebates for water-efficient fixtures and energy-saving upgrades.
FAQ
Reader questions
How do I report a water leak or service issue in Long Beach?
Call the Long Beach Public Works customer service line or submit a report through the city website, providing the address and a brief description of the issue for faster response.
What qualifies a household for utility bill assistance programs?
Households may qualify based on income level, participation in federal assistance programs, or proven financial hardship; applications are reviewed annually through the city’s utility assistance office.
Can I choose an alternative energy provider in Long Beach?
Electricity service in Long Beach is primarily provided by LADWP; alternative providers are generally not available within city limits, but customers can participate in optional renewable energy programs.
How are water rates determined and updated in Long Beach?
Water rates are set through a public process with city council review, considering operational costs, infrastructure needs, and affordability; periodic adjustments are published annually in the utility tariff schedule.